FAQ
 
1Q. What is the difference between a Wrecker, an Auto Recyclers, an Auto Dismantlers and an Auto Salvage business?
IA) There is absolutely no difference. It is all just different terminology to describe what we do. Sometimes in different areas certain terms are more commonly used. Some would argue that the most politically correct term these days is Auto recycler.
 
2Q) Why buy second hand or used parts?
2A) The reason why we prefer to purchase second hand or used parts is because they are generally cheaper and more affordable to the brand new alternative. When you buy used parts you can save up to 50% off and in some cases even more. Also the customer might not have an alternative due to the part no longer being produced. The only option is a used part.
 
3Q) Do recycled auto parts come with a warranty?
3A) Yes, most auto wreckers supply a warranty on the parts that they sell. Common warranties are of 30 days, 3 months to 12 months.Always keep your receipt /Tax invoice which will act as your warranty and proof of purchase
 * Please check with your supplier for their specific warranty conditions.
 
4Q) Are parts tested before being sold?
4A) Absolutely yes. Every part should be inspected either in the workshop where applicable or a thorough visual check.
 
5Q) What is the difference between Reconditioned, used and new parts?
5A) A Reconditioned part is an item that has been fully serviced and upgraded and deemed to be of high quality and fit for sale.
  • A Used part has come from a used car. It has been deemed working and a good usable working part.
  • A New part is simply as described. Brand new and never before used. This is usually the most expensive option.
 
6Q) What is meant by ‘Change Over’ or do?
6A) A change over means that you supply the old part that is being replaced. This usually makes the bought part cheaper. Generally these items include engines, transmissions and gearboxes, alternators and starter motors. Your change over part is then hopefully turned into a reconditioned part.
 
7Q) Are Auto recyclers licensed or regulated in any way?
7A) Yes they are. There are numerous government bodies responsible for regulating the auto recycling industry. Eg. LMCT (Licensed motor car trader).
 
8Q) What’s the difference between a self serve. eg. Pick A Part, General and a Specialised auto recycler?
8A)
A Self Serve Auto Recycler
You do all the dismantling work yourself. You need your own tools, There is usually an admission fee and they are known for having limited range of vehicles in stock. A specialist Auto Recycler These auto recyclers only stock certain types of vehicles. Eg. 4WD, Vans, Utes, Trucks, motor cycles, Prestige, imports or early model classics. Generally the business name will suggest the type of vehicles and parts that they deal in.
A Genera/Auto Recycler
A general wrecker is usually a good first place to start looking to secure your auto part. They have a broader range of parts and they have the ability to target popular makes and models.
 
9Q) What information do I need to provide to an Auto parts Interpreter at the Wreckers?
9A) You need to provide the Make of the car, the model of the car and the year. Then you need to provide the part name and describe what part you exactly need. On some occasions the parts interpreter may ask for things like a VIN number or an Engine number, year of manufacture or the model code. Eg. VN, VS, VT, EA, EB, EL.
 
10Q) Why do we have some parts and not others?
10A) This is because of stock turn over. Whqat wasn’t ther today may come in tomorrow. All vehicle accidents are individual. Here are some differing types. Rear crash, Side smash, Rust damage, High Kilometres, Fender benders, Water damage, Front smash, sun damage and fire damage from burnt out cars.
 
11Q) Can I have my Auto recycler fit my parts that are purchased?
11A) Yes you can at most auto recyclers. A lot of wreckers have workshops on site and may impose a surcharge for fitment of parts.
 
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